Privacy Policy

Last updated July 24, 2026

NextListen.ai turns topics into AI-generated podcasts. This policy explains what we collect, why, and what we do with it — in plain language, because you should actually be able to read it.

What we collect

• Account info. If you create an account, we keep your name and verified email address. Google sign-in also provides a profile picture; email sign-in stores a one-way password hash, never your readable password. If you use NextListen.ai without an account, we set an anonymous cookie so your shows and listening progress stay yours between visits.
• What you create. The topics you type, outline and script edits you make, and the shows NextListen.ai generates from them.
• How you use NextListen.ai. Searches, shows and collections you open, episodes you play, and how far you get. We use this to offer “continue listening,” understand what content is useful, and improve recommendations. If you later sign in, activity from that browser may be connected to your account.
• Messages you send us. If you use the contact form, we keep your email and message so we can reply.
• Basic technical and advertising data. IP address, country inferred from IP, browser information, request logs, the referring page and first landing-page query parameters (such as UTM, gclid, or fbclid), and Meta advertising identifiers. We use these for rate limiting, abuse prevention, and measuring whether ads lead to visits, registrations, checkout starts, and purchases. We associate an account’s creation IP and first-touch referral data with it to limit abuse and understand acquisition.

What we don’t do

• We don’t sell your personal information. Ever.
• We don’t give advertisers your podcast topics or private shows.
• We don’t read private shows for any purpose beyond operating the service.

How generation works (and who sees your topics)

To make a show, the text you provide (your topic, briefs, and any script edits) is sent to the AI providers that power NextListen.ai — currently OpenAI (writing and research), Google (text-to-speech), and Replicate (cover art and music). They process it to generate your show under their own data-handling terms. Finished audio and images are stored on DigitalOcean, our hosting provider.

Public and private shows

Shows are public by default — anyone can find and listen to them, and they may appear in discovery shelves and search. Shows you mark private are visible to you and may be accessed by authorized administrators when needed to debug or support the service. Your creator profile shows the public shows you’ve made.

Cookies

We use cookies to know who you are — your session if you’re signed in, or your anonymous creator identity if you’re not. We also use the Meta Pixel and Meta’s Conversions API to measure advertising results. Meta may set advertising cookies and receive browser details, IP address, advertising identifiers, and one-way hashed account identifiers when you visit or complete funnel actions. Meta handles that data under its own terms and privacy policy.

Account emails

We use SendGrid to deliver transactional messages such as email confirmation, password reset, show-ready notifications, and billing confirmations. SendGrid processes your email address and the message contents only to deliver those emails. You can turn off optional product messages, including show-ready and billing confirmations, in your account menu. Security messages may still be sent when needed.

Keeping and deleting your data

We keep your shows and account data while your account exists. You can delete any show you created at any time, which removes it from NextListen.ai. You can permanently delete your account from Account settings. This removes your profile, sign-in credentials, shows, episodes, source documents, generated files, listening history, preferences, and unused credits, and immediately cancels any subscription.

Deletion does not erase records we still need for a limited lawful purpose. We keep keyed, one-way identifiers of previously used signup identities to enforce the one-introductory-grant rule and prevent abuse; they are not stored as readable email addresses or Google identifiers, and we keep them only while that one-time grant program operates. We also keep limited payment references such as Stripe customer and invoice IDs, payment amount, and date for accounting, disputes, fraud prevention, and customer support. Stripe keeps its own transaction history under its legal and financial obligations. A deletion receipt for an account with no billing history is removed after 90 days. We generally retain local billing references for seven years, unless a different period is required by law. We restrict these records to those purposes.

Changes

If we change this policy in a way that matters, we’ll update the date above and say so on the site. Questions? Get in touch.